Kuwait – As an extension of its integrated strategy to develop the digital healthcare infrastructure in order to provide the best services, the Health Assurance Hospitals Company (Dhaman) announced the operation of the first phase of the Unified Electronic Medical Record (EMR).
This stage is part of a comprehensive strategy to develop the Unified Electronic Medical Record (EMR) system to provide the various centers of Dhaman Health Company with the latest technologies and applications to meet the needs of the healthcare network, medical staff and patients.
This stage includes an integrated system for linking health, administrative and financial services.
In March of 2021, Dhaman signed a Unified Electronic Medical Record (EMR) agreement with InterSystems, one of the world’s leading companies in the field of digital health systems technology.
Dhaman is implementing and developing the Unified Electronic Medical Record (EMR) in two phases, the first, which has entered the scope of operation, includes primary healthcare centers in the areas of Hawally, Farwaniya, Dajeej, and other centers.
As for the second phase, the Dhaman healthcare system will be implemented successively in Dhaman hospitals in Ahmadi and Jahra.
On this occasion, during a celebration with the participation of many employees, the Acting CEO of Dhaman Company, Dr. Muhammad Al-Qana’i, said that operating the first phase of the Unified Electronic Medical Record (EMR) represents a distinguished achievement for the company in line with achieving its medical and operational goals, as this stage was completed in a record time not exceeding six months, thanks to the cooperation and coordination between the various sectors in Dhaman Company, who work in a team spirit in order to achieve “Health Care… for a New Kuwait” as one of the strategic projects in the National Development Plan (New Kuwait 2035).
This system is considered among the initiatives of Dhaman Company to implement the best international healthcare standards based on the requirements of the Joint Commission International (JCI), noting that the company is the first healthcare institution in the Middle East in partnership between the public and private sectors (PPP) and the first company in the Gulf to provide its services with the system of Health Maintenance Organization (HMO).
For his part, the Director of the Information Technology Sector at Dhaman Company, Eng. Abdullah Al-Najjar, said that Dhaman’s implementation of modern health technology systems with best practices and international standards are essential elements in order to achieve comprehensive digital healthcare, in preparation for receiving the main target group of Dhaman company from residents working in the Kuwaiti private sector and their families, who number approximately 2 million.
The Unified Electronic Medical Record (EMR) is characterized by its compliance with the standards of the Society for Health Information and Management Systems (HIMSS) concerned with information technology applications in the field of global healthcare, which are international standards in the field of information technology to meet the needs of health facilities.
This system allows patients in the future to access their files in any anytime and anywhere through multiple electronic channels, and it also provides the medical team with the ability to know and analyze the health status of each patient individually.
The operation of the first phase of the system is considered a pivotal point in the digital readiness of Dhaman’s hospitals.
Through this system and other digital initiatives, Dhaman aims to achieve the sixth level of the standards of the Society for Health Information and Management Systems when opening hospitals during the year 2022, and later to reach the (EMRAM) seventh level, which is the highest level of (EMRAM), and this achievement is a result of the active contribution of various employees of Dhaman company in particular.
In the information technology sector, and to all of them, many thanks and appreciation, and this system project is the first of its kind to be built and established remotely in the State of Kuwait, due to the repercussions of the Covid-19 pandemic and the accompanying restrictions on travel between countries and so on.
About Dhaman – Kuwait
Since its establishment in 2015 based on the royal desire within the National Development Plan (New Kuwait 2035), the Health Insurance Hospitals Company (Dhaman) is the first healthcare institution of its kind in the Middle East that relies on the public-private partnership system (PPP) and the first company in the Gulf to provide its services based on the Health Maintenance Organization (HMO) model.
It ensures the provision of compulsory health insurance for residents by establishing an integrated health system that includes health insurance programs and establishing and operating a network of primary healthcare centers and hospitals covering all regions of Kuwait with the application of best professional practices to achieve sustainable development in healthcare and investment in the health sector infrastructure based on the best standards International and employing more than 7,000 highly qualified people in the medical and administrative fields.
The partnership in Dhaman is divided between government agencies represented by the General Investment Authority and the General Organization for Social Insurance by 24%, and the strategic partner from the private sector by 26%, and 50% of the company’s shares have been allocated to be offered to Kuwaiti citizens through a public offering.