Running a successful dental practice means having a knowledgeable and friendly staff. As the one in charge, it’s up to you to craft a training program that works.
Curious about how to do that? Read on to learn the five best staff training tips for your dental practice!
1. Organize a Training Program
Every dental practice needs a training program for new staff. You don’t want to just throw a new hygenist or office assistant into the mix. They need time to learn the expectations and ask questions.
Shadowing other individuals is a valuable part of training. But you’ll want to carve out time during the day to offer specific sessions, too.
For instance, you may need to talk about accounting practices. Or you may need to talk about your approach to communication with patients.
2. Prioritize Regular Interactions
One of the best ways to maintain an engaged dental office is to interact with staff. Especially if you’re a new dentist, you’ll build trust and transparency by talking with your staff regularly.
While you may chat briefly with a hygenist when a patient is present, that shouldn’t be the only form of interaction. Hold staff meetings where everyone can voice input on processes. And hold informal lunches or staff parties to provide time for more casual interactions.
3. Make Manuals
Give new employees a resource as part of their onboarding process. Your dental practice should have a manual that discusses logistical matters, such as paychecks, PTO requests, and retirement contributions. But you also should outline processes within the clinic.
You’ll want staff members to have job descriptions and understand how roles connect. They’ll need to know practice policies and be clear on the scope of work that happens.
4. Focus on Patients
Patients should be the priority when you’re operating a dental practice. To make sure that staff members internalize this idea, work with them to develop graceful ways of handling situations.
Try role-playing to go over different scenarios. Patients may be nervous, or they might be upset.
Your staff members should be prepared to step in with comforting yet clear words. They’ll also need to understand dental compliance to ensure necessary information remains confidential.
How do you know if your practice is serving patients well? Look at metrics, like insurance claim denials or billing issues. And look at online reviews or patient survey results, too.
5. Measure Performance
Finally, it’s important to make a practice of evaluating your staff. Even though you might assume they know the details of their job, it never hurts to check. Consider doing performance evaluations every few months.
Let the staff member discuss their strengths as well as their challenges. Offer encouraging words and help them set goals. You’ll be able to run a more supportive and efficient practice with regular reviews.
Learn the Best Staff Training Tips
Staff training tips can enable you to run a better dental practice. Focus on regular communication and hold an official onboarding process. Do performance reviews, too, to keep everyone on track.
Get more tips to make your dental office better. Check back soon for new articles!Â
Read Also
- AI to Assist with Nursing: Balancing the Benefits with the ChallengesTechnology can be transformative – consider how the mobile phone changed how we communicate with friends and family, or how videoconferencing has created a whole new realm of hybrid working opportunities. For nursing, a highly respected and sought-after profession, how will developments in new and emerging technologies such as artificial intelligence (AI) change how they… Read more: AI to Assist with Nursing: Balancing the Benefits with the Challenges
- CPT Code Selection: Choosing the Right Code for the Service PerformedIn the intricate world of medical billing and insurance claims, accurate CPT code selection is paramount. CPT codes act as a universal language, streamlining communication between healthcare providers, patients, and insurers. However, navigating the complexities of CPT code selection, which comes with its challenges and potential pitfalls, is crucial. 1. Understanding the Complexity of CPT… Read more: CPT Code Selection: Choosing the Right Code for the Service Performed
- Online Learning for Health and Human Services: The Future Is NowThe Rise of Online Education in Health and Human Services You’ve probably thought about going back to school to advance your health and human services online. But finding the time and money for traditional in-person classes can be hard. Maybe you’ve considered online education but aren’t sure it’s right for you. We get it –… Read more: Online Learning for Health and Human Services: The Future Is Now
- 3 Reasons Why a Nurse Should File a Workers’ Compensation Claim in ColumbiaAs a nurse, you’re dedicated to caring for others, often putting their well-being ahead of your own. However, when you sustain an injury or illness on the job, prioritize your health and rights. One of the most significant steps you can take after such an incident is to file a workers’ compensation claim. In Columbia,… Read more: 3 Reasons Why a Nurse Should File a Workers’ Compensation Claim in Columbia
- Enhancing Safety Protocols in Science LaboratoriesImagine walking into a laboratory where the next big discovery in biotech or life sciences is just a test tube away. The air buzzes with potential, every surface gleams with promise and every researcher’s eyes sparkle with determination. While it’s easy to get swept up in this whirlwind of innovation, one must not overlook the… Read more: Enhancing Safety Protocols in Science Laboratories
- A Guide to Safe and Sustainable Laboratory Maintenance in the Healthcare IndustryWithin the intricate framework of healthcare, laboratories emerge as pivotal hubs for innovation, diagnostics and research. Often overlooked yet indispensable to health and well-being, managing these facilities entails navigating a complex array of safety protocols, sustainability initiatives and operational efficiencies simultaneously. Engaging the services of reputable facilities management providers such as a trusted facilities services… Read more: A Guide to Safe and Sustainable Laboratory Maintenance in the Healthcare Industry
- What Causes the Healthcare Shortage in the US?Accessible, quality healthcare is a necessity to ensure the prosperity, functioning, and smooth running of any given community. So, why does the US, a country with one of the largest economies and strongest pulls for foreign medical professionals in the world, have a healthcare shortage crisis? Understanding the Crisis The United States experiences a persistent… Read more: What Causes the Healthcare Shortage in the US?
- Dental Supplies to Keep Your Dental Practice Running SmoothlyDental practices offer a calm and safe environment where smiles are crafted and oral health is nurtured. But what helps qualified dental practitioners deliver unparalleled patient care? The answer is dental supplies. If you’re looking to set up your own dental practice, these dental supplies will deliver cutting-edge technology, ensuring that each patient’s journey is… Read more: Dental Supplies to Keep Your Dental Practice Running Smoothly